Terms & Conditions

Users must provide accurate, complete, and up-to-date information when placing orders or contacting us.
Using the website for any illegal or fraudulent activity is prohibited.
Attempting to hack, disrupt, or tamper with the website or its systems is prohibited.
Users must comply with the laws applicable in the country from which they use the website.
The Company reserves the right to refuse or cancel any order that violates these terms.
The Company reserves the right to update, develop, or modify the website and its services.
We may update these terms from time to time. Updated terms will be posted on this website. Continued use of the website after the terms are updated constitutes acceptance of the new version.

Contact and account details: name, email address, phone number, and password.
Delivery details: shipping and billing addresses.
Order and payment information: products purchased, order history, and payment transaction status. Card details are processed by third-party payment providers and are not stored by us.
Technical data: IP address, browser type, device information, and pages visited.

Payment is made through the payment methods available at checkout.
Payments may be processed by third-party payment service providers.
Users should not share card details or verification codes with anyone via chat, email, or phone.
Payment success is confirmed according to the transaction status recorded in our system.
Refunds are made in accordance with our Return Policy, the payment method used, and applicable laws.
Any additional fees, such as shipping, taxes, or other applicable charges, are shown before the order is completed, depending on the country.

All products, prices, and specifications displayed are subject to availability at the time of the order.
The final price is shown to the user before the purchase is completed.
Prices and offers may vary depending on the country or currency.
An order is not considered complete until it is confirmed through the Company’s system.
The Company reserves the right to cancel an order in specific cases, such as product unavailability, an obvious pricing error, or inability to fulfill the order.
Users should keep the order details and the invoice or proof of purchase.

The BioSelva name, its trademarks, logos, content, and materials are protected by the applicable intellectual property rights.
The Selva Tower name and its commercial and marketing elements are subject to the rights of the Company or the rights licensed to it.
Copying, reselling, modifying, or commercially exploiting the website’s content without permission is prohibited.
Use of the website does not grant the user any ownership of the Company’s trademarks or content.

The agricultural information provided on the website is for guidance purposes only.
Agricultural results may vary depending on the crop, environment, climate, and farming management practices.
Agricultural information does not constitute a guarantee of any specific production or yield.
Users must refer to the instructions specific to each product before using it.

Using the website for fraud or impersonation is prohibited.
Using stolen or unauthorized payment methods is prohibited.
The Company reserves the right to review transactions that show indicators of fraud.
A transaction or account may be temporarily suspended for verification when unlawful activity is suspected.

The Company will specify the governing law and competent jurisdiction in the final version.
Since the website operates in several countries, the appropriate governing law and jurisdiction must be determined for each market or in accordance with the Company’s legal structure.
Mandatory consumer rights in the user’s country should not be contractually excluded where local law prohibits this.